dilmah tea ethical ceylon tea producer exporter 5
dilmah tea ethical ceylon tea producer exporter 5

Imagine sipping a warm cup of tea that not only delights your taste buds but also fills your heart with a sense of pride. Dilmah Tea, a renowned ethical Ceylon tea producer and exporter, not only delivers the finest quality tea but also ensures that every step of their production process upholds the highest ethical standards. From the lush green tea gardens in Sri Lanka to the carefully handpicked tea leaves, Dilmah Tea takes immense pride in preserving the rich heritage and practices of Ceylon tea. Embark on a journey with us as we explore the philosophy, dedication, and unwavering commitment of Dilmah Tea to provide you with a cup of tea that not only tastes good but also does good.

Dilmah Tea - Ethical Ceylon Tea Producer Exporter

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About Dilmah Tea

Dilmah tea is a renowned producer and exporter of Ceylon tea, known for its ethical values, commitment to sustainability, and superior quality. With a rich history and a focus on social responsibility, Dilmah has built a reputation as a brand that not only delivers exceptional tea but also creates a positive impact on the communities and environment it operates in.


Dilmah Tea has a fascinating history that spans over three generations. The company was founded in 1988 by Merrill J. Fernando, a pioneer in the tea industry, with the vision of offering the finest quality Ceylon tea to the world. Merrill’s passion for tea, along with his commitment to ethics and integrity in tea production, laid the foundation for what Dilmah Tea stands for today.

Ethical Values

Ethics and integrity are at the core of Dilmah Tea’s values. The company firmly believes in fair trade, labor standards, and sustainable farming practices. Dilmah is committed to ensuring that all stakeholders in the tea production process, from farmers to consumers, are treated fairly and with respect.

Tea Varieties

Dilmah Tea offers a wide range of tea varieties to cater to different tastes and preferences. From classic black teas to aromatic green teas, their collection includes something for everyone. Each variety is carefully selected and crafted to deliver a unique and memorable tea experience.

Sustainability Initiatives

Dilmah Tea understands the importance of sustainability in the tea industry and has implemented various initiatives to minimize its environmental impact. From renewable energy sources to water conservation efforts, Dilmah is dedicated to preserving the natural beauty of the tea-growing regions and protecting biodiversity.

Ceylon Tea Production

Ceylon tea, also known as Sri Lankan tea, is renowned for its exceptional quality and distinctive flavor profiles. Dilmah Tea takes pride in being a part of this rich tea heritage and upholding the traditions that make Ceylon tea so special.

Ceylon Tea Origins

Ceylon tea has its roots in the British colonial era when the island of Sri Lanka, then known as Ceylon, became a prominent tea-producing region. The unique combination of high altitudes, fertile soil, and ideal climatic conditions in Sri Lanka contribute to the exceptional quality of Ceylon tea.

Unique Characteristics

What sets Ceylon tea apart is its versatility. It can range from light and delicate to bold and robust, offering a wide spectrum of flavors and aromas. Ceylon tea is known for its bright and vibrant liquor, which is characteristic of high-quality teas.

Tea Growing Regions

Sri Lanka has several distinct tea-growing regions, each with its own unique terroir and flavor profiles. From the misty hills of Nuwara Eliya to the low-lying regions of Matara, Dilmah Tea sources its tea from carefully selected estates to ensure the highest quality and consistency.

Production Process

The production process of Ceylon tea is meticulous and relies heavily on traditional methods. The tea leaves are carefully handpicked, ensuring that only the finest leaves are selected. These leaves are then withered, rolled, oxidized, and dried to bring out the rich flavors and aromas that make Ceylon tea so beloved.

Dilmah Tea - Ethical Ceylon Tea Producer Exporter

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Dilmah Tea’s Ethical Practices

Dilmah Tea’s commitment to ethics and fair trade is deeply ingrained in its business practices. The company goes above and beyond to ensure that every step of the tea production process upholds the highest standards of fairness, sustainability, and social responsibility.

Fair Trade Commitment

Dilmah Tea is a strong advocate for fair trade practices in the tea industry. The company works directly with tea farmers, providing them with fair prices for their produce and establishing long-term partnerships that benefit both parties. By ensuring fair trade, Dilmah Tea empowers farming communities and helps improve their livelihoods.

Labor Standards

Dilmah Tea upholds strict labor standards to ensure that tea workers are treated with dignity and respect. The company actively promotes safe working conditions, fair wages, and access to healthcare and education for tea workers and their families. By prioritizing the well-being of its employees, Dilmah Tea sets a benchmark for ethical labor practices in the industry.

Sustainable Farming

Sustainability is a key focus for Dilmah Tea, and sustainable farming practices are at the heart of their operations. The company encourages farmers to adopt environmentally friendly techniques that minimize the use of harmful chemicals and promote biodiversity. By promoting sustainable farming, Dilmah Tea ensures that the land and resources are preserved for future generations.

Environmental Conservation

Dilmah Tea understands the importance of environmental conservation and actively works towards protecting natural ecosystems. The company invests in reforestation projects, collaborates with local communities to preserve biodiversity, and actively reduces its carbon footprint. By taking such initiatives, Dilmah Tea aims to create a sustainable future for tea production.

Quality and Flavor

Dilmah Tea’s unwavering commitment to quality ensures that every cup of tea delivers an exceptional taste experience. From the careful selection of single-origin tea leaves to the art of tea making, Dilmah Tea leaves no stone unturned in creating a tea that is second to none.

Single Origin Tea

Dilmah Tea takes pride in offering single-origin teas that capture the unique flavors and characteristics of specific tea-growing regions. By sourcing tea from individual estates, Dilmah Tea maintains a level of traceability and quality control that is unparalleled in the industry.

Handpicked Leaves

The process of handpicking tea leaves ensures that only the finest leaves are selected for production. This meticulous process allows Dilmah Tea to maintain the integrity of the leaves and capture the delicate flavors and aromas that make their teas so special.

Art of Tea Making

Dilmah Tea believes that the art of tea making is as important as the quality of ingredients. The company follows time-tested brewing techniques and encourages tea enthusiasts to explore the nuances of tea preparation. Whether it’s the precise temperature or the perfect steeping time, Dilmah Tea guides tea drinkers to unlock the full potential of their teas.

Taste Profiles

Dilmah Tea offers a wide range of taste profiles to cater to different preferences and moods. From bold and robust black teas to delicate and floral green teas, their collection includes teas for every occasion. With a focus on quality and flavor, Dilmah Tea ensures that every cup is a delightful experience.

Dilmah Tea - Ethical Ceylon Tea Producer Exporter

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Certifications and Accolades

Dilmah Tea’s commitment to ethical practices and environmental sustainability has been recognized through various certifications and accolades. These certifications further validate the company’s dedication to upholding the highest standards of tea production and social responsibility.

Fairtrade Certification

Dilmah Tea holds the prestigious Fairtrade certification, which signifies their commitment to fair trade practices. This certification ensures that tea farmers receive fair prices for their produce and are empowered to improve their living conditions.

Rainforest Alliance Certification

The Rainforest Alliance certification highlights Dilmah Tea’s efforts in promoting environmental sustainability and biodiversity conservation. This certification assures consumers that the tea they enjoy has been produced in a manner that protects the natural ecosystems.

Organic Certification

Dilmah Tea is also certified organic, which means that their teas are grown without the use of harmful chemicals or pesticides. This certification ensures that the teas are of the highest quality while also being safe for consumers and the environment.

Awards and Recognition

Over the years, Dilmah Tea has received numerous awards and accolades for its exceptional quality and ethical practices. From industry-specific awards to recognition for its sustainability efforts, Dilmah Tea continues to be recognized as a leader in the tea industry.

Social Responsibility Initiatives

Dilmah Tea firmly believes in making a positive impact on the communities it operates in. Through various social responsibility initiatives, the company strives to empower communities, provide educational support, offer healthcare initiatives, and create sustainable livelihood programs.

Empowering Communities

Dilmah Tea actively works towards empowering tea communities by providing training and support to small-scale tea farmers. By sharing knowledge and expertise, Dilmah Tea helps these communities improve their tea production techniques and enhance their livelihoods.

Educational Support

Education plays a vital role in uplifting communities and breaking the cycle of poverty. Dilmah Tea invests in educational initiatives, providing scholarships, building schools, and supporting educational programs that benefit children in tea-growing regions.

Healthcare Initiatives

Access to healthcare is a basic right that Dilmah Tea ensures for tea workers and their families. By establishing healthcare centers and organizing medical camps, the company aims to improve healthcare facilities and promote the well-being of tea communities.

Sustainable Livelihood Programs

Dilmah Tea recognizes the importance of sustainable livelihoods for tea farmers and their families. The company supports various programs, such as micro-financing and entrepreneurship training, to help tea communities achieve long-term financial stability.

Dilmah Tea - Ethical Ceylon Tea Producer Exporter

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Sustainability Efforts

Dilmah Tea is committed to minimizing its environmental impact and ensuring a sustainable future for tea production. Through various sustainability efforts, the company focuses on renewable energy, water conservation, biodiversity protection, and waste management.

Renewable Energy

Dilmah Tea actively invests in renewable energy sources to reduce its carbon footprint. From solar power installations to biomass boilers, the company harnesses clean energy alternatives to power its operations sustainably.

Water Conservation

Water is a precious resource, and Dilmah Tea recognizes the importance of conserving it. The company implements water-saving techniques in tea cultivation, processing, and packaging to minimize water usage and promote water conservation.

Biodiversity Protection

Dilmah Tea works closely with local communities and environmental organizations to protect biodiversity in tea-growing regions. By preserving natural habitats and promoting sustainable farming practices, Dilmah Tea plays a crucial role in safeguarding endangered species and conserving ecosystems.

Waste Management

Dilmah Tea strives to minimize waste generation and ensure responsible waste management. The company implements recycling programs and encourages sustainable packaging practices to reduce its environmental footprint.

Fair Trade Commitment

Dilmah Tea’s fair trade commitment goes beyond ensuring fair prices for tea farmers. The company believes in building long-term partnerships based on trust and mutual benefit, while also fostering community development and promoting transparency.

Fair Prices for Farmers

By directly working with farmers, Dilmah Tea ensures that they receive fair prices for their tea produce. This fair trade practice allows tea farmers to earn a sustainable income and improve their living standards.

Long-Term Partnerships

Dilmah Tea believes in building long-lasting relationships with tea farmers, based on mutual respect and trust. These partnerships not only provide stability to farmers but also allow Dilmah Tea to maintain a consistent supply of high-quality tea.

Community Development

Dilmah Tea actively invests in community development initiatives that uplift tea communities and create a positive impact. The company supports infrastructure development, vocational training programs, and social welfare projects that enhance the overall well-being of the communities.


Transparency is a core value for Dilmah Tea, and the company believes in open communication and accountability. Through transparent business practices, Dilmah Tea ensures that consumers have access to detailed information about the origin and production process of their teas.

Dilmah Tea - Ethical Ceylon Tea Producer Exporter

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Environmental Conservation

Dilmah Tea recognizes the importance of environmental conservation and actively works towards preserving natural ecosystems and protecting endangered species. Through various initiatives and collaborations, the company strives to make a meaningful impact on the environment.

Preserving Ecosystems

Dilmah Tea collaborates with local communities and organizations to preserve natural ecosystems in tea-growing regions. By establishing protected areas and promoting sustainable land management practices, the company aims to safeguard the biodiversity and ecological balance.

Reforestation Projects

Dilmah Tea is committed to reforestation efforts to restore and protect forests in tea-growing regions. By planting trees and supporting reforestation projects, the company helps combat deforestation and mitigate climate change.

Carbon Footprint Reduction

Reducing carbon emissions is a priority for Dilmah Tea. The company actively invests in energy-efficient technologies, offsets carbon emissions through initiatives like tree planting, and promotes responsible waste management practices to minimize its overall carbon footprint.

Endangered Species Protection

Dilmah Tea recognizes the importance of protecting endangered species that inhabit tea-growing regions. By collaborating with organizations focused on wildlife conservation, the company contributes to the protection and preservation of these vulnerable species.


In conclusion, Dilmah Tea is more than just a tea brand. It is a beacon of ethical and sustainable tea production, committed to making a positive impact on the environment and the communities it operates in. With a rich history, a wide range of tea varieties, and a firm commitment to fair trade and sustainability, Dilmah Tea stands out as a choice that not only delivers superior quality tea but also creates a better future for tea farmers, workers, and the world. Choose Dilmah Tea and be a part of the journey towards a more ethical and sustainable tea industry.

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John Richard
Hello, tea lovers! My name is John Richard, and I am honored to be a part of the tea community here at Tea Hee. As an Tea Consultant and Tea Expert, I have dedicated my life to exploring the vast world of tea and sharing my knowledge and passion with others. With several esteemed prizes and awards under my belt, I am humbled to have been recognized for my expertise in the industry. This recognition has further fueled my commitment to providing you with the highest quality tea experiences and helping you discover new flavors and sensations. With a wealth of experience in the tea industry, I have had the pleasure of working with renowned tea masters and tea gardens from around the globe. This has allowed me to develop a deep understanding of the intricate art of tea cultivation, processing, and brewing techniques, which I am thrilled to share with you through our carefully curated tea selections.